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Customer Solutions Specialist - $20 Per Hour
Highly profitable, and thriving, mid-sized company with excellent year over year growth is adding a fourth Customer Service Specialist to their service team due to continued growth. This company has a fantastic team of high quality employees, a wonderful culture based upon their leadership in their industry. This company does business with other companies vs. individuals, so in this position you will work closely with representatives from large and small companies who are placing orders, adding to existing orders, requesting parts for repairs etc.
Enjoy working in a fast-paced yet casual environment with a team of enthusiastic, positive co-workers who value their reputation for quality customer service, their attention to detail, and making sure all orders are entered correctly, so customers are pleased with their solutions.
This company is located in West Omaha not far from the interstate which makes the drive to work quick and easy. They have an immediate need, so they are ready to start the new employee as soon as possible. The starting pay rate for this individual will be $20/hr.
- Manage incoming calls and emails from customers ordering product
- Answer questions about products while providing solutions, and resolving any concerns that surface.
- Build sustainable relationships with customers
- Process customer orders
- Enter orders and payments into their system
- Work closely with operations, accounting and sales teams to ensure customers are fully satisfied.
- In this position, you will enjoy a variety of special projects throughout the year.
If you are an individual who prides yourself on your attention to detail while providing solutions, answering questions, and helping customers select the right products and services, you will love this fun, fast paced, growth company! This company truly takes care of their employees by providing an excellent benefits package including: health, dental, vision and life insurance along with a generous 401k, PTO and holiday pay!
To learn more about this truly special opportunity on a confidential basis call Susie Hemphill at 402.334.4800 *244 or send your resume to shemphill@hemphillsearch.com to learn more. Job Number 8920SH
The Right Match - The First Time
Your Confidentiality is Our Priority; Hemphill will NOT Forward Your Resume Without Your Approval.
Hemphill Voted – “Best Employment Firm” by Omaha’s Business Leaders & B2B Magazine in
2008, 2009, 2010, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, & 2023!
Omaha Chamber of Commerce Top 25 – “Excellence in Business Award Winner” based upon our growth and commitment to quality.
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Contact Information
Susie Hemphill
402-334-4841 ext 244
shemphill@hemphillstaffing.com
Susie is the leader helping executives in Omaha and Lincoln hire high caliber individuals well positioned for success and happiness within office administration and customer care. Susie specializes in placing executive assistants, office managers, directors of administration, administrative assistants, and important positions within customer care.
Susie understands the significant contribution and positive impact an impressive executive assistant, office manager, and administrative professional makes in a company. Improving the efficiency, organization, and productivity of the top executive or leadership team improves the overall performance of the company because the administrative professional provides the leader with more time to focus on their strengths and most important tasks.
The secret to Susie’s success includes her genuine desire to understand the company, leader, position being filled, and the team which is in need of a new member. Because she cares and is committed to identifying the right match, Susie is diligent while selecting individuals with successful track records and a commitment to quality. Susie shared “I am passionate about helping a leader identify and hire an impressive individual into a position where they can do what they are great at within a company and culture where they can be themselves every day. Life is short and we all deserve to be in a position where we are having fun and fulfilled. I have a lot of fun creating Win / Win / Win outcomes for the leaders who partner with us, to select an individual who loves their new position, and the co-workers who gain a rock star teammate . . . this is important work!”
Susie grew up in Oakland, Iowa; earned her Bachelor’s degree at the University of Nebraska-Lincoln, and her Master’s degree from the University of Nebraska-Omaha. Susie was an educator at Bellevue Public Schools prior to shifting her focus to our family. In the early years, Susie played an important role at Hemphill while focused on administrative support, special projects, and event planning on a part-time basis when her full time focus was caring for four very active children (Camie, Austin, Miles & Carmel). When our children headed off to college and into the work force, Susie shifted her focus to a full time Recruiting Manager position.
Susie is an active member of Westside Church, Executive Women International, and she played a leadership role while launching spousal forum groups within The Entrepreneurs Organization of Nebraska. Susie is an outgoing and ambitious individual who loves engaging with our family and friends. Susie loves cooking with and for our family, playing games, golfing, spending quality time in the Old Market or Haymarket, vacationing, hiking mountains, canyons, or rain forests, swimming in the ocean, skiing, and cheering for the Husker Football, Volleyball or Baseball teams! You might find Susie exercising at the gym, working in the yard, gardening, or playing with our two shih tzu puppies.
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